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Rkl501635
New Participant
January 19, 2026
Question

restricted wallet

Hi, my wallet was restricted due to unusual activity on the 08/12/25. I have been sending messages to or from Meta Quest Support since then with no resolution. Meta are still investigating but nothing has worked so far. I am worried that I will have to set up another account and lose all the bundles and cosmetics I have bought on Gorilla Tag. This has been extremely frustrating as I can no longer buy shiny rocks that my friends can. Any help will be appreciated Thanks

 

 

    1 reply

    Choleni
    Choleni
    Honored Contributor
    January 19, 2026

    Hi Rkl501635​ 🙂

    I'm not sure, if this will help you.....

    ..... according to a user's findings, waiting and using the headset to "higher your score" is the way to solve that.

    https://vrpupu.us/2025/09/12/meta-store-purchase-request-failed-2025/

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