Second-hand Quest headset locked to a "Business Organization" login after factory reset
Hello ,
I recently purchased a used Meta Quest headset from a private third-party seller. The seller mentioned they previously used it for work and no longer needed it.
Before setting it up for my personal use, I performed a full factory reset. However, during the initial startup and account setup screen, the headset forces me to a screen that says "Log in with business organization" (work.meta.com/device). It will not allow me to bypass this screen or log in using my personal Meta Horizon account.
It appears the headset is still enrolled in an enterprise Meta Quest for Business MDM (Mobile Device Management) system by the previous owner's employer.
Could you please check the status of this device and let me know how I can move forward to get this unlinked so it can be used as a personal consumer device?
