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New Participant
September 27, 2025
Question

so on my oculus i purchase an game

I bought a game on my Oculus, requested a refund, and it was mistakenly refunded as Meta Cash instead of going back to my original payment method. I need it refunded to the original payment method.

2 replies

Choleni
Honored Contributor
September 30, 2025

Hi Nishaa0​ πŸ™‚

You must talk to support.

They are the ones who can help you with that.

Go here:

Get Support

 

MetaStoreHelp
Community Manager
September 30, 2025

Hello Nishaa0!

 

We see that you may need further assistance regarding a refund you’ve made, and we’d be more than happy to help. If you haven’t already reached out to our online support, which was kindly provided by one of our lovely community members, please feel free to do so.

 

If you still need help, you can also reach out to us via a private message so we can look into this further, as we will need to ask for some personal details.

 

Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you! 

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