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PITTCANNAAnswer
Honored Contributor
February 24, 2023

I had this exact problem after charging it for a long time. I think the headset got confused about it's own battery level.

The fix was to disconnect it from the wall socket, then hold down the power button. It boot looped multiple times - showing the oculus logo, then the low battery, then turning off. Eventually, after boot-looping about 10 times, it started boot-looping like it normally would with full charge.

You will know when it's bootlooping "correctly" by looking at the reflection from the lenses. Normally there's a white glow, then it goes off after 3-4 seconds. When it's bootlooping "correctly" it will glow for about 8-9 seconds, then turn off. Alternatively, if you look through the headset itself, the oculus logo will be "pulsing", rather than static. When that happens, you can stop holding the power button, turn it on normally, and it should take you to the dashboard and be at 100% battery.

If this works for you, please comment and let me know, to make sure I didn't get a fluke.

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Efcaptain7
Efcaptain7
Participant
May 28, 2024

Meta your "support team" has done nothing but try to take my money 

MetaStoreHelp
MetaStoreHelp
Community Manager
May 28, 2024

Hey Efcaptain7, were you able to try the troubleshooting steps mentioned previously here?

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Efcaptain7
Efcaptain7
Participant
May 28, 2024

Yes and they made my problem worse now there's no charging light no matter the cord outlet brick anything and I'm upset Iv been wanting to play VR for over 8 months now and I can't 

Anonymous
June 8, 2024

Well, that happened to be but red was blinking when I charged it, and then in randomly turned on. Then turned off then went to blinking red again. Does anyone know whats happening??

Efcaptain7
Efcaptain7
Participant
June 8, 2024

I have had a version of this but the oculus support team is trash so. Try blimp changing 

wyldanimal
New Participant
July 13, 2024

It's been over a year since I last tried my Qeust2 headset.
and I discovered that the Last time I used it, I must have left it plugged in.
the Light on the Side is solid red, and when I put it on and press the bower button.
I see a batter with a solid red bar, and a flashing lightning bolt.
after a second or two it shuts off.

I unplugged it, and tried it.  
Very Similar result.
I see a Quick Meta icon, followed by the Battery with the single red bar, but with an X in side of it.

after 5 or 6 attempts to power it on, it has now stopped turning on all together.
This is without it being plugged in.

If I plug it back in, the Led is Red,  and on the screen when I try to turn it on
I see exactly as I described the 1st time. 
No Meta icon 
just the Battery with red bar and flashing bolt.

 

LeftIsLaww
New Participant
January 9, 2025

i cannot get my meta quest 2 to turn OFF i just keeps turning back on and it wont charge because its always on so i cant get software updates or anything

MetaStoreHelp
MetaStoreHelp
Community Manager
January 13, 2025

Hi Left.Is.Laww, thank you for reaching out.

 

We are keen to get you back into the Metaverse as soon as possible. 

 

Would you mind sending us a private message so that we can gather some more information? You can do so by going to our profile page or by clicking here.

 

Hope to hear from you soon!

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