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New Participant
March 5, 2026
Question

Steph

I have 2 Meta Quest 3S and nothing but problems. One just stopped working at 6 months old and the other has stopped working today just over warranty and so have to buy a new one.

One day they work fine the next they don't, this is not down to how they are being used and as they are nearly Β£300 I think they should last longer that 6 months and a year !

Support is no help and I now have a son who has no headset because it won't turn on or charge, its like its dead, probably software issue but Meta take no responsibility.

Does anyone have any advice as I don't want to purchase another one as they don't seem to be worth it, but my kids love them !

    10 replies

    New Participant
    March 5, 2026

    I got the same issues. Following

    Choleni
    Honored Contributor
    March 5, 2026

    Hi liammmoore.2024​ πŸ™‚

    liammmoore.2024 wrote:

    Does anyone have any advice as I don't want to purchase another one as they don't seem to be worth it, but my kids love them !

    You can use a repair sevice like "Fix my Oculus"  if you are located in the US, or google for "vr headset repair sevice" in your country.

    Maybe try the blip charging thing before you do anything else. If the battery is deeply drained, it won't take any charge by normal charging.

    Read the first comment in the thread from the link below, it'll explain what you must do.

    https://www.reddit.com/r/OculusQuest/comments/1kslwtw/quest_3_dead_no_sign_of_life/

     

    steve40
    Honored Contributor
    March 6, 2026

    Choleni​ I don't think they pay in pounds sterling in USA 😁.

    Maybe try CeX Tech Centre in UK:

    Meta Quest Repair - 2 Year Warranty | No Fix. No Fee.

    Choleni
    Honored Contributor
    March 6, 2026

    Lol, you're right. Thanks!πŸ‘πŸ™‚

    Hmm, I think I need  - along with the crystal ball - a warning light🚨, that lights up when I overlook obvious things.πŸ˜…

    New Participant
    March 7, 2026

    Mine suddenly after update constantly loses headset tracking as soon as I turn it on. Can’t do ANYTHING becauase my display goes all wonky spinning and twirling like im falling and flipping at the same time. WTF

    New Participant
    March 8, 2026

    My son had something a bit similar but not as crazy and I told him to reset his boundary as it only happened in his bedroom and nowhere else.