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New Participant
January 29, 2026
Question

Still cant acess support for device activated in December

I wanted to claim the batman game and have been trying to register my device using the bundle sn from my box on the support site but all ive been getting is a message saying "device not available for support" for weeks. Pls help.

 

1 reply

Choleni
Honored Contributor
January 30, 2026

Hi FreshlyFishedBread​ 🙂

Look here:

How to redeem an app, game or subscription promotion with the purchase of a new Meta Quest headset

If the steps described there doesn't work - happens sometimes - reach out to support via email, chat or WhatsApp HERE  .... they'll help you to get the game.