Stop downdating me!!

12 replies
195 views

Can you stop pretending I need an update when all you do is install the previous version.

Its impossibly simple..........

What version is installed......

Is it greater than what the account is supposed to be on.......

YES=LEAVE ALONE

NO=Wait for update

You have previously STATED that all accounts will receive the update just at different times.

This isn't a problem.........

BUT when you keep downloading and installing the previous version because that account doesn't match your release version......thats takin the p155 and wasting my bandwidth and money.

MetaStoreHelp

Community Manager

Hi there,

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MystaMagoo2Author

Participant

Errr no I don't have a problem,Meta has a problem,as stated.

It needs sorting out asap!

I have more than 1 account,they receive 'updates' at various times/stages.

1 account usually updates 1st.

So this account gets say v79 but if I log in with another account that hasn't been 'allocated' the update yet,meta link says ooooo you need an update...............

So it downloads an 'update' but its NOT an update,its a downgrade to v78.

And when I log back in with the account that received an update the software gets updated again.

Meta is wasting my bandwidth when it continuously does this.

If all accounts are getting the update at some point or the other then there is NO NEED to downgrade the software!

If one account has the update before its meant to then just leave it alone.

MetaStoreHelp

Community Manager

Hello MystaMagoo_2, thank your for your reply. We understand that you have some issues with the our software updates on the Meta Quest. We suggest that you check the latest software updates through this link here. And also submit the bug report here that can help bring the issue to our engineering team, who can work on the updates for the device.

If you still need any further support, please don't hesitate to reach out to us through the DM, and our team will be able to assist you further. Thank you in advance for your understanding!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!