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Question

Store pin problem

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So when I try to buy something there is a pin and I don't know it because I got my quest from one of my friends and like I I don't talk to them anymore because they moved away and I like I don't have like a can contact them and it's under their email and i dontKnow the pen and I'm trying to buy something for my card and it sassy for the pin and I can't reset it. Is there any way to reset it?

Honored Contributor

Open the menu in your Horizon phone app and go here. See picture.

Maccyb

Honored Contributor

imurtalysis wrote:
Is there any way to reset it?

Yes, if you have access to the email...... for you, no.

Add a secondary account to the headset with your account and your payments.

Add additional Meta Horizon profiles to your Meta Quest

Or factory reset the Quest and set it up with your account and payments.

How to factory reset your Meta Quest

That's the only way for you to buy something.