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New Participant
September 24, 2023
Question

Transfer quest 2 data to my brand new one

Hi my son smashed one of his controllers, so I bought him a brand new full system but we don know how to transfer all his data to the new Oculus, can you please help?

 [redacted]

Thank you, [redacted]

8 replies

EveryDay10
Inspiring
September 25, 2023

Unfortunately there really is no way to transfer data from one meta quest to another, however you are in luck! In most games meta backs up the data up to cloud servers. Just make sure the user is using the same account as the old headset, download the game and wait 10-15 more minutes AFTER downloading the game  [Dont play any games]   In this 10-15 minute Period the data should be restored.

Please let me know if this doesn't work or any questions. 

New Participant
November 10, 2023

I'm wondering if I buy the quest 3, my quest 2 game data sounds like it will transfer in game but does that mean I have to re-purchase all of the games I already paid for so the data will transfer? There is no way to upload all that to the cloud and just download it back to the quest 3?

MetaStoreHelp
Community Manager
November 17, 2023

Hey there again! We just wanted to follow up with you all on the issues you were having with transferring data. If any assistance is still necessary, please let us know at any time. Hope to hear back from you soon! Have a great day!

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MetaStoreHelp
Community Manager
September 25, 2023

Howdy there, EveryDay10! Thank you for sharing some ideas on how to link a new headset to an existing account. Please let us know dexdair.com If you still need any additional assistance, please shoot us a private message, and we'll gladly assist you in getting that new headset link added to your account.
 

Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
MetaStoreHelp
Community Manager
September 26, 2023

Heyyy dexdair.com! We just wanted to follow-up with you to see if you were still needing assistance since we noticed that you haven't reached out to us in our PMs just yet. Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy to help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Participant
November 10, 2023

I have exactly the same question. I've been looking for an upgrade to the quest 3,  but I am not sure if I have to buy the games again. I have many games that value up to $170, so it would be a bummer to not be able to play them.

MetaStoreHelp
Community Manager
November 16, 2023

Hi there Michaelkalagian and z0Mb1e_TG1! We hope you're all having a great day so far! To answer this question, the games belong to your accounts and not to the headset. As long as you log in to your accounts on the new device and set it up using the accounts, you will be able to download the games again without having to repurchase the games. Hope this clears up any confusion you all may have had, but feel free to reach back out to us at any time if you have any other questions or concerns. Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!