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New Participant
May 4, 2024
Question

Trying to watch VR videos in Meta Quest Browser - only viewing the webpage version

I am trying to watch VR videos using the in built meta quest browser - but I only get the wepbage. How do I enable VR mode?

 

 

3 replies

MetaStoreHelp
Community Manager
May 4, 2024

Hello there, Jsoul2323! We understand you were unable to use the Quest Browser to watch VR movies. We will work on this together so that we can get you back to enjoying the full VR experience. 

  • The first thing we would want to check is if there are any updates available for the headset.
  • If no update is available or once the update is complete, you would want to then attempt using the Meta Quest browser again.
  • Please uninstall, then reinstall the app before attempting again.
  • If you could provide a screenshot of the error, this can help in our investigation.

We appreciate your time, and have a wonderful weekend!

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MetaStoreHelp
Community Manager
May 5, 2024

Hello again Jsoul2323! We just wanted to follow up with you on the issues you were having with watching VR videos in Meta Quest Browser. Did you still need assistance with this matter? Talk to you soon! Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Participant
May 26, 2024

Just empty the Meta Quest Browsers cache and you are ready to go again.