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New Participant
Nov 12, 2026 6:51 PM UTC
Question

[UK] Meta AI option completely missing on Quest 3 - Horizon OS v2.10

Hi,

 

I'm in the UK and Meta AI is still completely missing on my Quest 3, even though the v2.9 release notes said Meta AI is now available in the UK.

 

My setup:

- Headset: Meta Quest 3

- Horizon OS: v2.10 (latest, updated yesterday)

- Location: UK, Greenwich / London

- Headset language: English (UK)

- Quest Store currency: £ (GBP)

- Account: personal account, not organisation-managed

 

What I tried:

- Updated to v2.10 and restarted the headset (full reboot, not just sleep)

- Checked: Press Meta button > Quick controls > Settings

- There is NO "Meta AI" entry at all in Settings, so I cannot turn it on

 

The issue is not that Meta AI fails to start - the option itself does not exist.

 

Meta support told me Meta AI on Quest is still only US / Canada, which conflicts with the v2.9 release notes saying the UK was added.

 

Can someone from Meta confirm:

1. Is the UK rollout for Meta AI on Quest actually live for all UK accounts?

2. Or is it still a phased / per-account rollout, and some UK users on v2.10 still have to wait?

 

Thanks!