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New Participant
August 27, 2025
Question

Unable to finish setting up a quest 1




https://cdn.discordapp.com/attachments/1326395671888269352/1410324381695217796/Screenshot_20250827-140420_Meta_Horizon.jpg?ex=68b09a6f&is=68af48ef&hm=46e7bf2ffee15fe437d8cadd693b784bfb2b0f4ff9d061005605d2549fdb2b9b&


as you can hopefully see, app went down COMEPLETELY. can't even finish the safety video which needs to be acknowledged in order to be fully setup and ready to be used and now can't open the app

3 replies

August 27, 2025

blake20337​  just try a quick search of the forum using the forum search bar to look for your issue and find and the fix for your problem.

MetaStoreHelp
Community Manager
August 28, 2025

Hi there blake20337,

 

We came across your post and would love to assist, please send us a private message so we can run through some troubleshooting with you.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Looking forward to hearing from you soon!

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realbluebo
Inspiring
August 28, 2025

love it