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timramey3
New Participant
October 5, 2026
Question

URGENT: Muse Account Disconnected Loop Following Password Reset - Bug ID: 1102808512458378

  • October 5, 2026
  • 1 reply
  • 80 views

Hi Everyone,

I am facing a critical issue with Meta Muse. My account was automatically locked out due to a false suspicious activity flag while I was actively working on a time-sensitive project.

I have completely cleared my Meta Security Checkup (updated password, passkeys, and verified devices), and my master Facebook and Instagram profiles are 100% active and healthy. However, the Muse application remains stuck on the screen: We disconnected Muse to protect your information.

Because the main ticket button is broken, I successfully submitted a developer report with full logs attached.

  • Bug ID: ***
  • Current Status: Stuck in login loop/Production completely halted

1 reply

Maccyb123
Honored Contributor
October 5, 2026

Wrong place my friend. This is a user only forum.  There are no Meta staff here, no Meta moderators, no Meta community managers. Forum moderators also work for the hoster of forum, Khoros who aren't connected to Meta. We of course as users, cannot help with this problem. 

As you have already successfully submitted a developer report, you can wait until you hear from them. Good luck. 

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