Skip to main content
sgtStadanko
New Participant
April 19, 2025
Question

USB c failure and melt

I have three occulus 2s. Every single one the USB on the oculus has broke and won't charge. One even melted. Now I have three giant paper weights that I spent over $700 on. What a waste of money. Get yourselves together meta. 

    4 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    April 19, 2025

    Hi there!

    Here at Meta Quest, we take health and safety seriously. For us to assist best, please click here to contact us and get in touch with an agent.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    OleSel
    New Participant
    July 2, 2025

    Hi. Yes it's not nice. I have a question 3 and charging port melted fir me too. I bought it brand new from Ebay but they won't help me 😞 never buying a question again

    d0gg
    d0gg
    Honored Contributor
    July 2, 2025

    3 Quest VR headsets with failed USB-C ports and one melted? That sounds like port abuse or low quality cables or chargers.

    I have one Quest 2 and two Quest 3, I have never had an issue with the ports. Been using them almost daily for a couple years. One bad port... sure. Two with bad ports... OK seems a bit uncommon but I'll give you the benefit of the doubt.

    But you have three Quest VR headsets and all of them have failed USB ports?!?!!?? Has to be something you are using with them (crappy cables or crappy power supplies) or doing to them.

    Quest 3-[512GB] - v.78 (non-PTC) {PCVR} Predator Orion 5k (i7-14700F - Noctua NH-U12A Cooled)-64GB Crucial Pro 5600 (16GBx4) 8TB SSD (2x1TB Predator Helios PH18 SSD - 2TB WD Black SN770 SSD - 2x2TB Samsung 870 EVO SSD) Predator Nvidia RTX 4070 Ti Super - Win 11 Pro AXE5400 tp-link - Virtual Desktop
    sgtStadankoAuthor
    New Participant
    July 2, 2025

    It's nothing different than I do with my phone or any other device that has the same USB port. They all work fine and I have never had an issue. I also don't like to come on these sites and complain but this issue made me angry.  Even the owner at Fix My Oculus said this is the biggest issue he sees with the Occulus 2 being damaged.   I have a Quest 3 now and they have a magnetic charge port which solves everything. So I'm good. 

    Terms & ConditionsAccessibility statement