V2.1 PTC - Nothing has changed

12 replies
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Meta makes it seem like V2.1 PTC should be an entire new experience, however after updating I still don't have NAVIGATOR or the SURFACE KEYBOARD feature. Can't hide hands, there's quite literally nothing that changed, like it's the same thing from 6 months ago, like what is the point of even naming this V2.1?

Why do some people have the new navigator/surface keyboard feature on v2.1 but I don't, it's the same version... Meta should differentiate the version numbers because I clearly have a completely different firmware from others. It makes no sense.

v2.1

steve40

Honored Contributor

A

AdaksAuthor

New Participant

I still stand by my point, why did I get updated to V2.1 if I don't have any of them features. Keep me on V85. The firmware updates make no sense.

steve40

Honored Contributor

Then opt out of PTC 🤷‍♂️. You might have to do a factory reset afterwards, though.

T

TheVrGuy2026

New Participant

I absolutely agree. In Italy, I can't see those functions either, but not the surface keyboard. That's only for Quest 3. I need the Navigator and the remappable action button. But v2.1 had nothing to do...yet.

steve40

Honored Contributor

I just got the v2.1 (...5590.520 build) update (~1.4 Gb) on my Quest 3 and got the new Surface Keyboard with it. I had to power the headset off/on after the restart for it to work, but it's working well. Still no Navigator, though. My profile menu used to have a grey background, but it changed to a new one with a passthrough background.

Curiously, my daughter (who was on v85) also got the v2.1 (...5590.520 build) update on her Quest 3, but it was only 302 Mb. She also got the surface keyboard, but it only appeared after I logged in to my own profile on her headset first and enabled the keyboard, then it also appeared on her own profile. Her headset still has the old-style profile menu with the grey dotted background.

We still both get the Horizon Feed, as well.

Edit: the surface keyboard seems to be bugged, at least on my headset. If I set up the keyboard and then try to use it to type a Chat message, the keyboard disappears and the old virtual keyboard appears in its place. Then all my surface keyboard settings become greyed out and I have to restart the headset to get them back 😒. It seems to be working fine on my daughter's headset, though.

Edit 2: I found a solution. The surface keyboard requires the language to be set to English. Mine was correctly set to English(UK), but for some reason the surface keyboard didn't recognise that. So I changed the language localisation to English(US) then after a restart, changed it back to English(UK) and now the surface keyboard works flawlessly 😅.