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New Participant
January 31, 2026
Question

Vr Headset forever Searching For Updates

Hello im a Quest 2 user and when i was trying to get the latest version of the Quest 2 and when i did get it, it told me version 74.0 but the latest version is v83 and im far behind but when i checked for searching for updates it wont show me the updates it keeps saying searching for updates forever and when i exit and go back in to see if it found an upate the OculusOS just crashes on me. I it all started because i trie calling my friend on the horizon app in vr it told me i needed a software update but its searching forever never stops. do i have to factory reset or get a new Vr Headset because im losing hope ive not touched the vr for years 

If anyone Knows any Fixes Please let me know ASAP i jut wanted to play with my friend and call 

6 replies

steve40
Honored Contributor
January 31, 2026

Use the Meta Quest Software Update Tool. You'll need to connect your headset's USB cable to a PC to do the update.

GDGamingAuthor
New Participant
January 31, 2026

Thank you for your Response i attmepted  that and now my vr is stuck in sideload and afte rtriyng to get the update tool it told me my device is unsupported 

steve40
Honored Contributor
January 31, 2026

Are you using a PC or Mac? Make sure your browser supports Chromium, and if you are using a Mac, try and find a PC you can borrow to try instead, as using a Mac seems to be more prone to the "unsupported device" issue.

Degly
Inspiring
January 31, 2026

This is a pretty common issue where the Quest 2 gets stuck searching for updates. the system just never grabs the new build. Before doing a factory reset, try:

  • Fully power off the headset then boot it back up
  • Make sure the Meta Quest phone app is fully updated and paired
  • Keep the headset plugged in and on Wi-Fi while checking for updates
  • If it still never finds anything, use the Meta Quest Software Update Tool via USB on PC as the other comment told you to.

If none of that un-sticks it, a factory reset usually resolves the update loop. your purchases are tied to your account, so you can re-download after.