Skip to main content
MrGoodnght
New Participant
September 7, 2025
Question

Warranty

The app is not showing my device when I attempt to get support for my warranty.  Is there an alternate way to get help.

    2 replies

    Anonymous
    September 7, 2025

    You might get through to a real human if you use the chat or whatsApp option.

    https://www.meta.com/help/support

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    September 8, 2025

    Hey MrGoodnght, 

    We couldn't help but notice you were running into some trouble when trying to check out your warranty options. 

    If you'd like to get in touch with us regarding your warranty you can send us over a DM here on the forums, and we'd be more than happy to help you out! 

    To send us a DM, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

    Please remember, you must be signed into the community first to send us a private message.

    We hope to hear from you soon! 

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Terms & ConditionsAccessibility statement