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Indestructible7
New Participant
November 8, 2025
Question

Weird controller movement - tracking issue?

Something changed recently? Playing IB for more than a year. For the past few days I seen some weird movement while playing the replay of the missed shots. Its like making a semi circle around the line of the ball. Never faced this before. Anyone facing or faced this? Please advise. Its frustrating bcoz of this issue. And now I am fed up of playing anymore

    6 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 8, 2025

    Hey there Indestructible7 !

     

    We see you're having some tracking related issues within your Quest controllers and this has affected your experience with iB Cricket in the Metaverse. As we intend to look into this for you, could we please confirm if the issue occurs in this specific game or you encounter it in other apps/home environment too?

     

    We'd also recommend you to also reach out via PMs so we can have an in-depth look into this and provide you with precise assistance!

     

    To send us a PM:

    • Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 
    • Next, click "Send a Message" to privately message us! 

    Please remember, you must be signed into the community first to send us a private message.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Indestructible7Author
    New Participant
    November 12, 2025

    I have not signed up for PTC. I cleared the boundary history. Still the tracking issue is there. I have not played any other game.

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 12, 2025

    Hi there Indestructible7, thanks for your reply.

     

    Could you please confirm if this happens across different games? If these issues still occur, please send us a private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

     

    Please remember, you must be signed into the community first to send us a private message.

    We look forward to hearing from you!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    pimpassmiller
    New Participant
    November 8, 2025

    I've that's been happening to me in golf Plus for at least a month. And of course that's when I signed up for the PTC which I don't know how to get out of 

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 8, 2025

    Hi there pimpassmiller, we came across your post and wanted to offer some assistance.

     

    You've mentioned that you do not know how to unenroll from the Public Test Channel. Not to worry, we'd be more than happy to help you with this. 

     

    To unenroll from the Public Test Channel, please follow these steps:

    1. Open the Meta Horizon app on your phone and click the Menu icon.
    2. Then select Devices and tap the headset that you want to remove from the PTC.
    3. Then tap Headset settings > Advanced settings 
    4. Tap the toggle next to Public Test Channel to disable. 

    If, after this, you are still experiencing tracking issues, please send us a PM. To do so, go to our profile page or click here. We'll then be able to investigate this further for you.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    RKabirx
    New Participant
    December 10, 2025

    I am having the same issue (started 3 days ago). I have been playing for almost 3 years now using Quest 2. 

    Did you solve it?

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