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Davesomers1964
New Participant
September 8, 2025
Question

Why are Meta taking money from me?

I cancelled my Plus account a while back, yet Meta are still taking my money.  My account was closed, is closed, yet still every month the money is taken by Meta. Are they short of money?  I do consider it theft if someone takes my money.

    2 replies

    Davesomers1964Author
    New Participant
    September 8, 2025

    Forgot to mention, they are not answering any emails, which is decidedly sus...

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    September 8, 2025

    Hey Davesomers1964, 

    Thank you for brining this to our attention - we definitely would like to talk to you more about this payment issue.

    We appreciate this isn't an ideal situation, so we want to investigate further into this for you. 

    However, to do so we will require some information that we wouldn't want you to share in a public space, so please send us a private message.

    Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!

    Please remember, you must be signed into the community first to send us a private message.

    We look forward to hearing from you!  

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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