Why does meta help SUCK!

I've been locked out of my Meta Quest 2 account, and I've spent days trying to reach a live person who can help me resolve this issue. The automated AI support system keeps sending me in circles without providing an actual solution.

The problem is that Meta is requiring me to authenticate my account using a Quest Authenticator App. I do not have access to an authenticator app or the authentication codes it is requesting. The only two-factor authentication option presented to me is the Quest Authenticator App. There are no alternative options available.

I have access to my registered email address and have successfully received and entered the email verification code. However, email verification does not resolve the two-factor authentication requirement, and I am still unable to access my account.

The automated support system tells me to disable or change two-factor authentication through my account settings. This is impossible because I cannot log into my account in the first place. I am being directed to complete steps that require access to the very account I am locked out of.

I have repeatedly explained this problem to the AI support system, but it continues to provide the same unhelpful instructions instead of connecting me with someone who can actually resolve the issue.

I am requesting direct assistance from a LIVE HUMAN SUPPORT REPRESENTATIVE.

I need someone who can verify my identity through an alternative method, investigate why my account is requiring an authenticator I cannot access, and help reset or remove the inaccessible two-factor authentication requirement so I can regain access to my existing Meta account and Quest 2.

I have invested money in my Meta Quest library, including purchased games and applications. I do not want to lose access to my existing account or purchases because of an authentication issue that I cannot resolve myself.

Please escalate this case to a human account recovery specialist who has the ability to assist with two-factor authentication recovery. I am willing to provide proof of ownership, purchase information, identification, or any other information necessary to verify that I am the legitimate account owner.

Please do not send me another automated troubleshooting response. I need actual human assistance and a way to recover my account.