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liamthetooth
New Participant
November 10, 2025
Question

Wrong Childs year of birth entered

I unknowingly setup my 12 year old with an account showing he's 22. To change it seems like it might require an act of God. I was asked to upload, government ID or paperwork- I reluctantly uploaded mine which was rejected. The problem is he doesn't have a drivers license or a passport (again his age). 

Short of going scorched earth and deleting his account, are there any options?

Id be grateful. Thank you.

    6 replies

    steve40
    steve40
    Honored Contributor
    November 10, 2025

    Doesn't he have a birth certificate?

      Maccyb123
      Honored Contributor
      November 10, 2025

      I think steve_40 's idea is the best solution. 

      Maccyb
      steve40
      steve40
      Honored Contributor
      November 10, 2025

      Interestingly, I don't remember needing any ID to set up my daughter's parentally-controlled account. I purchased my headset from Meta, so they already had my credit card details 🤷‍♂️.

      Choleni
      Choleni
      Honored Contributor
      November 10, 2025

      steve_40​   I guess, you'll need some sort of identification if you try to change the birthdate, not when you set up the account.🤔

       

      liamthetooth​  A birth certificate is one of the accepted ID methods, so you should try that.

      Types of ID that Meta supports for ID verification

      liamthetoothAuthor
      New Participant
      November 28, 2025

      yea it's amazing but I learned thats true- thank you. So I reluctantly uploaded it. But \ his account and my account need to be in the family center in order to add them. So I created an account for me. But I can't add his to mine ( I assume bc it shows his being 22 but not sure) or mine to his. The only option you have logged into either account is add your own IG/FB account- for that person logged in. 

      PatSplat23
      New Participant
      March 30, 2026

      I'm having this problem as well.  I incorrectly set up my child's account with my birth year.  I'm 56, my child is 12.  We had supervision working fine for over a year and then one day, poof, he was no longer in my family to supervise.  I went into his account to try to change the birth year 2 times by uploading his birth certificate and any other document I could find (it requires 2 documents) and both attempts were rejected.  Now the system says I must wait 3 months to try again.  We have no idea what to do next.

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