Skip to main content
4cambo4
New Participant
December 25, 2025
Question

3s pairing issue

Having difficulty pairing to my phone. It will find the phone.  Mobile app wants a 5 digit pairing code but the 3s is giving me a 6 digit code. 

    6 replies

    steve40
    steve40
    Honored Contributor
    December 26, 2025

    Is the code like xxx-xxx with letters and numbers? I think it says something like "log in to auth.meta.com/device" and add your account to the headset? Did you follow the instructions. Go to the web address given on your phone (I recommend using a PC) then select the account to add and enter the code.

    Choleni
    Choleni
    Honored Contributor
    December 26, 2025

    steve_40​  I believe, the code you are talking about has 8 letters and numbers?

    The only 6 digit code I could find is this one:🤷‍♀️

    Other codes

    End-to-end backup encryption PIN

    If you have cloud backup turned on, you can choose to secure your backups with end-to-end encryption. You'll need to create a 6-digit end-to-end encryption PIN in order to secure your cloud backups with end-to-end encryption. This lets you restore your backups after a factory reset or when you set up a new device.

    You can set up your phone as a recovery device should you forget or want to change your end-to-end encryption PIN. You can opt out of end-to-end encryption at any time.

    4cambo4Author
    New Participant
    December 26, 2025

    Both codes are digits only. It’s strange. The 3s offers me a six digit code. But the mobile app is expecting 5 digits. 

    Terms & ConditionsAccessibility statement