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BobbyVtb
Participant
April 14, 2025
Solved

After V76 release, Quest pro's download speed is capped to 200Mbps

  • April 14, 2025
  • 100 replies
  • 17135 views

So after V76 update it seems the download speed is capped around 200Mbps and 6Ghz connection is unstable as well

I've tested on both Wifi 6 router and Wifi 6e routers and both performed simular result

I've also done some LAN connection test from my PC to Quest Pro

On the picture is side by side comparison of Quest Pro V76 and iPhone 15 Pro max connecting to my PC via a Wifi6e router with 1Gbps LAN port under the same internet environment

Meta please fix
Quest Pro Lan Connection speed
IPhone 15 Pro Max Lan Connection speed

    Best answer by TomCgcmfc

    Apparently Update v78.1027 Build508494848.7050.340 Fixes Download Issues.  Looking forward to getting this in the near future.  I believe it's still PTC right now.

    https://www.reddit.com/r/QuestPro/comments/1l8fukd/update_v781027_build5084948487050340_fixes/

     

    100 replies

    d0gg
    Honored Contributor
    April 14, 2025

    Check to make sure you don't have QoS turned on somewhere on your network. Could be back as far as the gateway. 

    I have seen that happen to different devices. For some reason the router/gateway will decide to limit a device and you will see slower speeds.

    Find the setting, turn it off and test. See if the speed goes back to normal.

    Quest 3-[512GB] - v.78 (non-PTC) {PCVR} Predator Orion 5k (i7-14700F - Noctua NH-U12A Cooled)-64GB Crucial Pro 5600 (16GBx4) 8TB SSD (2x1TB Predator Helios PH18 SSD - 2TB WD Black SN770 SSD - 2x2TB Samsung 870 EVO SSD) Predator Nvidia RTX 4070 Ti Super - Win 11 Pro AXE5400 tp-link - Virtual Desktop
    BobbyVtb
    BobbyVtbAuthor
    Participant
    April 14, 2025

    Nope, I never turn QoS on and I've tested it multiple times, before V76 update everything was fine
    Theres quite alot of ppl suffers the same problem only on Quest Pro V76

    d0gg
    Honored Contributor
    April 14, 2025

    Just out of curiosity. Did you check? Did you at least try it?

    I'm definitely not saying I am correct. I am just offering things to test.

    QoS can cause issues with throttling a device because it is mis-categorized as something it is not.

    That is the point of QoS to give particular devices priority on a network. If for some reason the updated version (v.76) is causing the QoS to see the Quest as a device that it doesn't see should be getting priority on the network, it will throttle the speed and give other devices the bandwidth.

    So you see, it could be that it is a v76 issue that is causing the QoS to throttle the speed.

    Don't jump to a conclusion automatically. Try things out before you immediately decide that they are wrong. Like I said, I don't know that I am correct. But it is a possibility, because there is something that is causing the speed to be throttled. 

     

    And QoS can be on automatically. Or, in some cases, turn itself on after a firmware update. It did it to me on my ASUS GT-AX11000 Pro

    Quest 3-[512GB] - v.78 (non-PTC) {PCVR} Predator Orion 5k (i7-14700F - Noctua NH-U12A Cooled)-64GB Crucial Pro 5600 (16GBx4) 8TB SSD (2x1TB Predator Helios PH18 SSD - 2TB WD Black SN770 SSD - 2x2TB Samsung 870 EVO SSD) Predator Nvidia RTX 4070 Ti Super - Win 11 Pro AXE5400 tp-link - Virtual Desktop
    BobbyVtb
    BobbyVtbAuthor
    Participant
    April 14, 2025

    I’ve asked multiple friends that uses Quest 3/Pro/2

    and the only ones having trouble is Quest Pro on V76

    And I’m so sure that I didn’t turn on QoS because I always manually set up my router 

    d0gg
    Honored Contributor
    April 14, 2025

    sounds good!👍

    Quest 3-[512GB] - v.78 (non-PTC) {PCVR} Predator Orion 5k (i7-14700F - Noctua NH-U12A Cooled)-64GB Crucial Pro 5600 (16GBx4) 8TB SSD (2x1TB Predator Helios PH18 SSD - 2TB WD Black SN770 SSD - 2x2TB Samsung 870 EVO SSD) Predator Nvidia RTX 4070 Ti Super - Win 11 Pro AXE5400 tp-link - Virtual Desktop
    Participant
    April 15, 2025

    It's a v76 issue.  This capped speed is only on my v76 qpro.  My other v72 pro with exact same settings functions great. 

    d0gg
    Honored Contributor
    April 15, 2025

    I stand corrected! Didn't notice the local IP 😃

    Quest 3-[512GB] - v.78 (non-PTC) {PCVR} Predator Orion 5k (i7-14700F - Noctua NH-U12A Cooled)-64GB Crucial Pro 5600 (16GBx4) 8TB SSD (2x1TB Predator Helios PH18 SSD - 2TB WD Black SN770 SSD - 2x2TB Samsung 870 EVO SSD) Predator Nvidia RTX 4070 Ti Super - Win 11 Pro AXE5400 tp-link - Virtual Desktop
    BobbyVtb
    BobbyVtbAuthor
    Participant
    April 17, 2025

    2025/04/17 Update: After V76.1023 Update, the wifi connection speed capped issue still hasn’t been patched, here’s some new test results under it2.5G LAN Quest Pro to PC 5Ghz Wifi connection speed2.5G LAN Quest Pro to PC 6Ghz Wifi connection speedUpdated today

    MetaStoreHelp
    Community Manager
    April 17, 2025

    Hi folks,

    Our engineers are actively looking into your Quest Pro download speed issues. If you're impacted by this issue, could you please file a bug report? If we have your permission, we would like to pass these reports along to help our team's investigation. You can find more information on how to file a bug report here: https://www.meta.com/help/quest/1007645623437217/

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    BobbyVtb
    BobbyVtbAuthor
    Participant
    April 17, 2025

    Already done in meta horizon app and in quest pro, hopefully this will get patched real soon 

    Participant
    April 22, 2025

    This is an unresolved issue.
    It appears to have reached 400 Mbps, but it takes time to actually reach 400 Mbps. However, it seems to be slightly improved from the initial version.
    However, as others have explained, the difference between upload and download speeds is still too large.

    PC using a 2.5G LAN, and I also tested it on an iPhone to confirm that there were no problems with the Wi-Fi.

    v76 - 5076098.7000.340v76 - 5076098.7540.340

    Apple iPhone 16 Pro Max Test

    New Participant
    April 24, 2025

    I'm also having this issue. My wireless performance on the Quest Pro has been shocking for around 3 weeks now, assumed the issue was something going on with my internal network (nothing changed so it shouldn't have), but after looking on here I realised it started around when my headset updated to V76.

    New Participant
    April 24, 2025

    Can confirm the issue still exists and im capped at 200mbps 

    Ubiquiti U6E / AX5400 / U7 Pro 

    same issue since V76 and some small stutters

    Inspiring
    April 25, 2025

    Issue is still unresolved as of the latest update v76.1024 build 5076098.7860.340.  Local network download speed is still capped out at around 400mbps, and it is significantly slower than the upload speed when they should be similar.  Reported in-headset also, as always.