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Clurtyx
New Participant
May 19, 2021
Solved

Air Link cannot find PC

Imma keep this as short as possible.
I got a new 5GHz / 2.4GHz router so I could use Oculus Air Link without it stuttering every five seconds (my previous router only had 2.4GHz). When I try connect to my PC it just says "searching for device" but cannot find the PC. I have been troubleshooting and looking at forums and reddit posts for the past few days but none of the advices I have found so far have helped me. I found out that if both devices [the PC(in this case an old laptop I found) and the Quest 2] are connected to Wi-Fi, instead of the PC being connected to Ethernet, Air Link can find the Device and it works without problem. But my PC doesn't have a Wi-Fi adapter, and even if it did I do not want to use Wi-Fi on my PC for Air Link.
Here's a list of everything I have done to try and fix this issue:

  • Turn both devices off and on again
  • Turn Air Link on both devices off and on again
  • Uninstall the Quest app and install it again
  • Turn off my Firewall
  • Port forward the port 5669
  • Change some stuff in my registry
  • scream at my pc for 10 minutes straight
  • Disable DNS Proxy in my router's settings (Not exactly sure what it does but I thought maybe that could be the reason. It wasn't)
  • Turn off all anti-virus programs (A.K.A. Windows Defender)
  • Change from 80MHz to 20/40MHz in my router's settings (like I already said, the problem isn't the wi-fi but the ethernet)

I'm really desperate for help. My Oculus Link cable also started to act up yesterday and replacing it would cost too much for me right now so I *really* need to fix Air Link. Thanks in advance!

This topic has been closed for replies.
MetaStoreHelp
Community Manager
December 1, 2023

Hey there, Rextherunt! We see your Air Link cannot connect to your PC. We know how exciting PCVR can be when working, and we wouldn't want your VR experience to be anything less than stellar! It seems like you've discovered a solution to fix your issue. However, if you encounter any further issues, please don't hesitate to contact us. We're always here to assist you!

For anyone else still experiencing issues with the headset not finding your pc, please feel free to reach out to us in a private message! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

48 replies

Participant
June 8, 2022

Problem is that oculus cable has fiber optic and other wire that are sensitive that can break from bending

but i recommend you this one. CHeaper and if I'm you buy two. Just incase you go through what you going through. All cable get damange. But this is fantastic cable. 🙂 I have two just incase.  https://www.amazon.com/gp/product/B085T5HWH3/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

New Participant
September 29, 2022

I had the same problem after getting a new router, and what solved it for me was changing the network connection from public to private (on Windows 11, its located on "Network & internet > Ethernet > Network profile type > Private".

 

I discovered this after installing Virtual Desktop, which alerted me that this was set to public, which could make it inaccessible, so thank you virtual desktop for solving my airlink problem lol

Pixie40
Honored Contributor
December 14, 2022

While it's working fine right now, I mostly prefer using the app Virtual Desktop to stream PCVR. That's mostly because of how often an update breaks Air Link in one way or another.

Lo, a quest! I seek the threads of my future in the seeds of the past.
MetaStoreHelp
Community Manager
December 1, 2023

Hey there, Rextherunt! We see your Air Link cannot connect to your PC. We know how exciting PCVR can be when working, and we wouldn't want your VR experience to be anything less than stellar! It seems like you've discovered a solution to fix your issue. However, if you encounter any further issues, please don't hesitate to contact us. We're always here to assist you!

For anyone else still experiencing issues with the headset not finding your pc, please feel free to reach out to us in a private message! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Participant
January 8, 2023

Hey bro idk if you found a fix at all but I have (: what you want to do is just connect your usb to your pc to your headset like if you were charging it the go and connect it and go do the usb test then go into your headset and allow everything then after that reset your headset and go to pair with airlink and you should be able to connect lmk if anything not sure if working for others!

New Participant
January 8, 2023

Had the same issue before. Solved by creating new user in Windows and playing all VR games from this user. All other suggestions did not work.

New Participant
November 2, 2023

This was also driving me insane too! It was working in the morning then had an update which then stopped it from working. Did everything from reseting/uninstall ect. Then I had to check the Internet profile and saw that it was on public so changed it to private and it works!? I'm using ethenet/window 10. Why does gadget have to be so complicated. 

New Participant
May 12, 2024

Hi if anyone is still having this problem a fix that worked for me was turning off my antivirus worked no problem after that.