Skip to main content
Blueram2500
New Participant
December 18, 2025
Question

Can not log into Meta Link

I can not log into my Meta Link. When I try to it comes stating that either the email address or the password are incorrect. I have done a forgot password reset and still get the same issue when I go back to log in after setting a new password. I can log into my Meta account with the new password but not into the link. Does anyone know how to fix this as I can not find anything in Meta online nor can I get a link for their support anywhere. 

    5 replies

    Choleni
    Choleni
    Honored Contributor
    December 18, 2025

    Hi Blueram2500​ 🙂

    something totally illogical, but it worked once for me........ might have been coincidence though.😂

    Open your browser on pc, log in to your Meta account....don't close the window.

    Then open the link app and try to login there...... 🤞

    About contacting support.... you can reach out to them via email, chat or WhatsApp HERE

    or by sending a PM MetaStoreHelp​ here in the forum. Click on their name, then click the "message" button.

     

      Blueram2500Author
      New Participant
      December 18, 2025

      Choleni, Thank you for the reply but unfortunately it did not work. I am going to contact support to see if they can help. Again thank you.

        MetaStoreHelp
        MetaStoreHelp
        Community Manager
        December 18, 2025

        Hi there Blueram2500,

         

        We noticed your post and we would love to lend a hand to get you back into the Metaverse!

         

        Please send us a Private Message so we can try out some troubleshooting with you! 

        If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
        Blueram2500Author
        New Participant
        December 19, 2025

        How do i pm you?

        MetaStoreHelp
        MetaStoreHelp
        Community Manager
        December 19, 2025

        Hi again!

         

        Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        Looking forward to hearing back from you soon!

        If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
        Terms & ConditionsAccessibility statement