Can someone help me?

2 replies
45 views

On my Meta Quest 2 headset, when i factory reset it, it said owned by name, which was me, but on my other phone on a different account, still there, not admin, but on my headset, when i try to repair, it said the device is already owned on my account, but the device is gone, someone help me, and i am pairing the headset to my own account that owned the headset.

steve40

Honored Contributor

but on my other phone on a different account, still there, not admin, but on my headset

Huh???? 😕

MetaStoreHelp

Community Manager

Hi monkeshaveice

We know just how important it is for your headset to be connected to the right account so we would love to look deeper into your issue for you.

In order for us to check into your issue on a deeper level though we would require some account details and so we would like to invite you to message us privately by selecting our name to get to our profile page, or clicking here then just click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

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