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PedroPierre77
New Participant
February 6, 2024
Solved

Can't click anything using Remote Desktop with Quest 3

  • February 6, 2024
  • 32 replies
  • 22687 views

Remote Desktop connects OK and I see the monitors, but when the pointer or hand tracker hovers over the screen, overlay buttons pop up and nothing can be clicked on the monitor. Can't launch anything, can only switch monitors, change resolution or disconnect. Am I missing a step? 

    Best answer by MetaStoreHelp

    Thank you for getting back to us! After looking into with with some of our app specialists, it looks like the behavior you're seeing is normal and expected. As a Remote Display, the app is a "one-way" view of your computer's display. The only way to interact with or launch computer programs would be as normal on your computer. The Remote Display only allows you to view what's happening on your PC, and can't receive Quest controller input onto your PC- that functionality remains exclusive to Quest or Air Link. We hope this answers your question- but please reach out to us if you have any others!

    32 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    February 8, 2024

    Hey there PedroPierre77! We understand you are having some issues clicking on anything while using Meta Quest Remote Desktop app. We'd love to assist you as best we can, so that you may enjoy those fun games and apps. We have a couple questions in order to get a better understanding: 

    • What troubleshooting steps have you attempted so far?
    • Has it worked before?
    • How long have you been experiencing this issue? 

    Once we have this information, we can continue troubleshooting this issue.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    PedroPierre77Author
    New Participant
    February 9, 2024

    I rebooted pc and headset, no luck. I have never successfully used Remote Desktop but I would like to. 

    MetaStoreHelp
    MetaStoreHelpAnswer
    Community Manager
    February 9, 2024

    Thank you for getting back to us! After looking into with with some of our app specialists, it looks like the behavior you're seeing is normal and expected. As a Remote Display, the app is a "one-way" view of your computer's display. The only way to interact with or launch computer programs would be as normal on your computer. The Remote Display only allows you to view what's happening on your PC, and can't receive Quest controller input onto your PC- that functionality remains exclusive to Quest or Air Link. We hope this answers your question- but please reach out to us if you have any others!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      February 9, 2024

      Just checking in on you, PedroPierre77!  We wanted to follow up with you and see if you still need assistance with your Remote Desktop issue. We will be patiently waiting for your response, and hope to get you back on track!

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      mixstah
      New Participant
      August 29, 2024

      It is a pretty useless application to be fair. Virtual Desktop still seems the best solution you can view your desktop and totally interact with it.

        MetaStoreHelp
        MetaStoreHelp
        Community Manager
        August 29, 2024

        Hey there mixstah,

         

        Thanks for posting into our community. I see you're having some trouble with the remote desktop and we would love to help! Would you be able to send us a DM to investigate? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        Looking forward to hearing from you!

        If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
        MiaZiah
        New Participant
        January 23, 2025

        And unfortunately it kind of makes it a useless app. it’s not even “remote“ desktop at that point. They should just rename the app virtual display. And even then it’s pointless why would I stare at grainy 720 P footage if I could look at my beautiful 4K monitor if I’m forced to go sit at my computer  

          AndroSamy
          New Participant
          January 24, 2025

          Just lies for the sake of it. There is no competition at 299$ why lie? 

          299 for a vr that doesn't do remote pc is not a deal breaker WHY LIE?!

           

          Just like passthrough... Nobody does passthrough yet, why say you can with a standalone and show non-passthrough video.

            NickC4555
            New Participant
            January 29, 2025

            It takes some skill to develop such a pointless app. I spent ages trying to figure out why the controllers don't work.

              TastyChimera
              TastyChimera
              Participant
              February 9, 2025

              completely agree. "Remote Desktop" has existed for almost 30 years. And here goes another huge company trying to change the meaning of words. There should be a class action. Either that or change is name to "Virtual Display"

                64jcl
                New Participant
                April 29, 2025

                This is a great shortcoming of the Meta Remote Desktop and I find it a bit odd that this went through your design/dev process without people asking why the controllers or fingers cant act as an input device on the remote desktop screen, but only mouse and keyboards? Here is hoping you at one point also support that in this application as it is possibly the main reason for why many choose other solutions.

                  hargisss
                  New Participant
                  April 29, 2025

                  Exactly - it's particularly notable because other applications do this very well, particularly virtual desktop. I'd love to be able to use fingers and VR pen to use the computer.

                    Samz8313
                    New Participant
                    April 30, 2025

                    They should call it something like Desktop Viewer, naming it Remote Desktop is quite misleading.

                      EriksOnFire
                      New Participant
                      May 4, 2025

                      Doing this works 👇

                      Use your computer in VR in Meta Horizon Workrooms | Quest Help | Meta Store

                      suctran
                      New Participant
                      December 16, 2025

                      I have to remove my Meta Horizon Link in order to install Remote Desktop. Its weird tho ...

                      REALIDADARTEAGAVIRTUAL
                      New Participant
                      December 25, 2025

                      No podrás usar el mouse con los punteros. Solo se puede transmitir lo que sucede en tu computadora. Te recomiendo que sigas usando tu laptop con el teclado y mouse físicos, pero con las META QUEST puestas, ya que la experiencia sigue siendo inmersiva, con varias pantallas en modo mixto.

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