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New Participant
September 13, 2025
Question

Cannot get any meta support or help

Does anyone know how to email Meta or get some kind of live chat option?  There is literally no way that I can find to contact them about issues and I can't get my Rift S headset to work anymore after their latest software update (as usual).  This time I've been troubleshooting for hours and no luck, so I'm hoping to ask them for a replacement or other help, but there doesn't seem to be any way to actually contact anyone for support.

Anyone have luck in this area?

    1 reply

    Choleni
    Honored Contributor
    September 13, 2025

    Hi metzen13​ 🙂

    here you go!

    Get support | Meta Store

    Sadly, many Rift S user facing the same problem currently.

    I'm not sure, if support can help, or if you have to wait for the next update that maybe/hopefully fix that.

    Good  luck🤞