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New Participant
September 29, 2025
Question

Card redemption

Having an issue redeeming a gorilla tag shiny rocks card store code every time I go to redeem code it tells me to login and complete previous redemption, but I have already done so

 

    2 replies

    MetaStoreHelp
    Community Manager
    September 29, 2025

    Hey there,

     

    We saw your post and wanted to lend a hand.

     

    Having issues with redeeming store codes isn't ideal, especially when you're having so much fun in the Metaverse, so we want to provide you with the assistance needed to get back into those games you love a with the currency needed! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    Hope to hear back from you soon!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    MetaStoreHelp
    Community Manager
    September 30, 2025

    Hey there,

     

    We just wanted to send another message in case the issues been resolved?

     

    If the issue's still ongoing all you need to do is PM us to get the assistance needed! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    We hope to hear back from you soon!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!