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gurupratapsuri
New Participant
November 1, 2025
Question

Casting issues with Quest 3

Hello. Just got a quest 3 for my kid. We want to cast his games on our device. While both are paired and connected via same WiFi and Bluetooth is on, every time we start casting it gives an error. 

The screen just shows the loading page and the  says that Quest 3 cancelled the casting or the casting has ended. 

Have gone thru many discussions and have applied all possible troubleshooting options with no results. Pls help.

    11 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 1, 2025

    Hi there gurupratapsuri, thank you for your post.

     

    In order to check why you aren't able to cast, can you please firstly confirm whether you have a single or dual band router? If you have a dual band router please set it to single band mode 5Ghz, if you are on dual band mode, or 2.4Ghz, it may still work however at limited quality.

     

    Next we would just need to confirm what kind of device you are casting to?

    We look forward to your reply!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    gurupratapsuriAuthor
    New Participant
    November 1, 2025

    Hi.

    Have a dual band and both devices i.e. iPhone and Quest 3 are connected to the the 5Ghz 

    We tried casting to 2 devices. IPhone 13 and Samsung S24. Both same issues.

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 1, 2025

    Hi again and thank you for the quick clarification.

     

    Just to make sure that we do not tell you to do anything you have already done, could you please provide a quick list of TS that you have already completed. As well as this, if you have the opportunity could you please try and cast under a different network.

     

    We hope to hear from you soon!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    gurupratapsuriAuthor
    New Participant
    November 1, 2025

    Thanks.

    List of TS done so far.

    1. Restarted Quest
    2. Updated quest software
    3. Restarted IPhone
    4. Updated Meta app on iPhone
    5. Tried connecting pairing on a different WiFi which is single band

     

    kler80
    New Participant
    January 26, 2026

    Did you manage to get this to work? 

    I have a similar problem, but it works intermittently. Most of the times it's not working to cast my child's account to the phone where he's logged in, but then all of a sudden it decides to work.

    steve40
    steve40
    Honored Contributor
    January 26, 2026

    You can use the "watch live" feature in the phone app to see and hear what your child is doing on their headset. In the phone app home screen, tap the hamburger menu (|||), then scroll down to Family Center, then tap your child's profile, then "Watch live". Your child must have a properly setup child account and be logged in to their profile on the headset for the option to appear on your phone.

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