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Bamshree
New Participant
August 18, 2025
Question

Controller in endless updating

Hello, i have a quest 2 and controller pro, it worked 2 days ago, but I did the updates for the headset and then the controllers does not want to update/work. I dissociated, done the factory reset, but nothing seems to work, and in the app both controllers are green

      4 replies

      Ariesthefurry
      New Participant
      August 18, 2025

      I don’t know what is going on with my quest 2 and pro controllers either. They were working on August 15, 2025. Now they have a pop up message saying “ Left controller (starting update) Right controller (starting update)” 20 minutes later still not working or updated.

      BamshreeAuthor
      New Participant
      August 18, 2025

      Yeah, I tried everthing they say, but its not working, and it was working before the update of the headset... it seems the new version is not good and they did the same think like with update v71?

      Anonymous
      August 18, 2025

      Some users have found during previous meta borkdates, that pairing the pro controllers with a quest pro headset can sometimes get them working again. It's an expensive fix, I know.

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      August 22, 2025

      Hey there,

       

      We understand that controller issues are very frustrating, and we appreciate you taking the time to try some other fixes.

       

      From here, please get in touch with us over Private Message, and we'll be happy to take a look at the options we have available!

       

      All the best!

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