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PointyParrot9137
New Participant
February 10, 2026
Question

Controllers won’t connect

🚨🚨HELP NEEDED PLEASE🚨🚨 I purchased 2 units from eBay, open box, meta quest 3. Both units will not move from the controller pair screen, im guessing im doing something wrong. But cant connect to the app since its never been paired, cant get past the controller pair, force pair didnt work, factory reset didnt work. Anyone have any clue?

    1 reply

    Degly
    Degly
    Inspiring
    February 14, 2026

    If both headsets are stuck on the controller pairing screen, it’s unlikely you’re doing something wrong.

    Try this:

    • Put brand new AA batteries in the controllers
    • Follow the info on this reddit post
       

      https://www.reddit.com/r/OculusQuest/comments/13hm0fn/cant_pair_left_pro_controller/

    • Keep the controllers very close to the headset

    If that still doesn’t work on both units, it’s very possible they were previously tied to another account and not properly factory reset, or the controllers are mismatched.

    Since they’re from eBay, I’d strongly suggest testing with a different phone + Meta app account to rule out app issues. If pairing still fails on both, you may need to return them.

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