Skip to main content
RakoPL
New Participant
July 19, 2025
Solved

Hello pairing

Hello, I can't pair the goggles with the app. I press pairing and nothing works in the phone app and I can't do anything in the goggles because it's waiting for pairing or using the code. Thanks for the help.

      MetaStoreHelp
      MetaStoreHelpAnswer
      Community Manager
      July 21, 2025

      No problem at all, we're glad you got sorted!

       

      If you ever have any other issues or questions, we're always here to help you.

       

      Have a great day!

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      View in thread

      4 replies

      UltraLightPrism
      New Participant
      July 19, 2025

      same, this is stupid. You dont even have an option to do ANYTHING else rebdering this expensive piece of equipment useless 

        MetaStoreHelp
        MetaStoreHelp
        Community Manager
        July 21, 2025

        Hey there,

         

        We appreciate your patience and while we got back to you about this is issue, thanks for bringing it to our attention.

         

        We want you to fully experience the vision of future with our Meta AI Ray-Ban's, just like everyone else. So please allow us to try out best to help you out with this connectivity issue. 

         

        To try and help you get connected, we have provided you with a link to our website below. Here you will be able to find plenty of troubleshooting steps to try and help fix the issue.

         

        Troubleshoot pairing issues with Ray-Ban Meta glasses 

         

        If you are facing any trouble with these steps, or have any other questions, please don't hesitate to reach back out. Alternatively, for a more direct support method, please feel free to reach out to us on private messages.

         

        To send us a private message, please select our name to get to our profile page, or click: HERE. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

         

        We hope this helps!

        If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
          RakoPLAuthor
          New Participant
          July 21, 2025

          Hello, thank you for your help. Everything is working fine now. I'm impressed. MetaQuest 3 is amazing.

          MetaStoreHelp
          MetaStoreHelpAnswer
          Community Manager
          July 21, 2025

          No problem at all, we're glad you got sorted!

           

          If you ever have any other issues or questions, we're always here to help you.

           

          Have a great day!

          If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
          Terms & ConditionsAccessibility statement