Hi everyone, I need technical advice. My Right Controller disconnected and I can't get it back.

9 replies
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Quest 2 Right Controller flashes SOS (3 times) then dies. Won't enter pairing mode.

The Symptoms:
- I unpaired it from the app to try and reset it.
- Now, when I insert a battery, the LED blinks white 3 times and then shuts off completely.
- Buttons are unresponsive. Holding Oculus + B does nothing (no light).

Troubleshooting steps I have ALREADY taken:
1. Batteries: Swapped from generic heavy duty to brand new Energizer Alkaline.
2. Swap Test: Took the working battery from my Left Controller (which works perfectly) and put it in the Right one. Result: Still just 3 blinks and dead.
3. Foil Trick: Used aluminum foil to ensure contact with the positive terminal. No change.
4. Force Reset: Held down buttons for 1+ minute while inserting battery. No response.

Is the "3 blinks on battery insertion" a code for hardware failure/short circuit? I want to avoid opening the hardware/RMA if possible. Is there any obscure "revive" trick I haven't tried?

Thanks!

steve40

Honored Contributor

Well, since the LED can actually blink, then battery power is not your issue 🤷‍♂️. Have you tried restarting the headset (hold the power button for 30 seconds for a hard reboot) then re-pairing the controller using the mobile app? Make sure the headset and controller are on the same wifi. Select your headset in the app, Headset settings->Controllers, unpair the controller if necessary, then 'Pair new controller'.

Troubleshoot Touch controller status lights blinking | Quest help | Meta Store

Choleni

Honored Contributor

Hi itsJojowww 🙂

itsJojowww wrote:
Is the "3 blinks on battery insertion" a code for hardware failure/short circuit?

No, every controller says "here I am" by three blinks and a little vibration when you put in a battery. Your left controller should do exactly the same.