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Slosshy
New Participant
October 11, 2021
Solved

How to pair quest 2 to multiple phones

I own a Quest 2. I made an account, paired my phone with the code, and it was set. I made another account for a family member, but when they download the app and try to pair their phone on their account, the code does not show up. Any ideas?

    MetaStoreHelp
    MetaStoreHelpAnswer
    Community Manager
    June 22, 2022

    Hey StarwarsFan2.0. If you're wanting to disconnect your account from the headset to pair someone else's, you'll need to factory reset the headset. This will allow someone else to setup the headset with their account and. If you have anymore questions, just let us know.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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    The1stDarkLordMorgoth
    Honored Contributor
    January 2, 2024

    Hey there, guys. I get wanting to easily be able to pair your headset to a new phone, and I know a factory reset is not the first thing you want to do in this scenario, so I wanted to hop in and help with this issue!

    If you're worried about losing your data for any accounts you have on your headset and if Cloud Backup will be able to cover data from secondary accounts, the Cloud Backup is able to save data for any accounts on the headset, regardless of whether they are the main or secondary account. The feature is normally always on, but I recommend checking your headset to make sure.

    As for the method of having to factory reset to pair the headset, while it's not the most ideal solution, it is right now the only one that is available to pair your headsets to a new phone. If you want this to possibly change in the future, I would recommend making a post on the Ideas Page about wanting to have this feature. Other users and developers view those posts every day, and we've seen some posts from there later be implemented in recent updates.

    If you guys have any other questions, I'd be happy to help, or you can send a private message to MetaStoreHelp as well!

    Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
      Jamesley
      Participant
      February 13, 2024

      Hello. I have spatial video made on iPhone 15 Pro Max on my iPhone 14 Pro Max. The video was airdropped to me with spatial video data intact. However, because I don’t have an iPhone 15, I don’t get the option to transfer that file to my Quest from the Quest app. Yes, I can move the file using my computer, but that doesn’t work. The file plays as a regular flat video. 

      Suggestions would be greatly appreciated. Thank you. 

      vizmoo
      Inspiring
      February 13, 2024

      You might want to post this in a new thread - this thread is about pairing multiple devices to a quest.

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      January 17, 2024

      Hey vizmoo! We know how important this account issue is for you and some of our other users as well. With that being said, the method of having to factory reset to pair the headset is right now the only one that is available to pair your headsets to a new phone. What we would like to do is direct you to our Ideas Forum page, which can be found here. While we can't guarantee anything, plenty of ideas that gained traction with the community in our Ideas Forums were implemented into future updates to help improve the user experience of our community as a whole. We'd recommend starting a thread over there that the rest of you can comment on to see how much traction it can get. Our engineers definitely take note of the popular ideas, suggestions, and feedback that's posted there. There might be a user or users who have already started a thread on this, and you can certainly add your feedback as well. If you have any further questions or concerns, please do not hesitate to reach out again.

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      vizmoo
      Inspiring
      January 17, 2024

      Thanks Meta. I've already created a thread in Ideas, see here for anyone who wants to upvote it: https://communityforums.atmeta.com/t5/Ideas/Pair-to-multiple-devices-with-same-account/idi-p/1128612

      Let's hope they get this sorted! It's very awkward to be limited to a single device for casting.

      Johnav8r
      New Participant
      January 2, 2025

      Fix the issue and allow multiple accounts to pair to one device or make it easy to unpair one device and pair another 

      Johnav8r
      New Participant
      January 2, 2025

      Does this work differently on the Quest 3, I bought 2 for the kids, set up my account and their Child Accounts and don’t understand why it’s so difficult to have the headset paired to my phone on my account and their child accounts on their IPads 

      If it works differently on the Quest 3 can you share the information and if it works the same can you please please please!!! Fix it to make it easier to have an adult account and kids accounts paired to a headset 

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