Latest Q3 headset software bricked my controllers...

5 replies
212 views

Anyone else experience this? Factory reset doesn't fix, controller re-pair doesn't fix, holy water sprinkle...nada.

Sounds like support has at least heard of it before, as they tell me a software fix is just a couple days away. Of course, that was after they tried to sell me on their out of warranty program.

Sorry Meta...you break, you buy.

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dookiex1636803Author

New Participant

Still jumping through their hoops...

They still mention this every time. No, I AM NOT PAYING FOR OoW program.

Now asking me to ADB side-load something. Seriously? I've done a bit of this with phones and can probably manage, but what if I was a non-techie everyday user?

steve40

Honored Contributor

The holy water sprinkle probably shorted out your controllers 😜.

You can try the ADB sideload, instructions are here:

Simple All In One Guide To Get The Newest Quest Update Right Now! - YouTube

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dookiex1636803Author

New Participant

Side-load did not fix and they are still refusing to correct the issue that their software update caused. Looking like time to file a BBB complaint...

S

SHOCKspace

New Participant

I have the same controller pairing issue on my Q3 that I bought from the OOW program. They have sent me 3 headsets and 1 set of new controllers all to no avail. I simply asked for a refund after this and they refuse. Is there a phone number or in-person location to get acutal help?

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dookiex1636803Author

New Participant

Not 24hrs after filing BBB complaint, I have an RMA for replacement. After like ten suggestions I send them money.

Thanks Meta. Maybe less stupidity next time?

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