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New Participant
October 23, 2025
Question

Left controller not working properly

Left controller not working tried doing all troubleshooting with I can, tried filling out a ticket to raise the problem but it’s not recognising any of the serial numbers from my products (Xbox version) so can’t get any help at all. Please help

3 replies

Choleni
Honored Contributor
October 23, 2025

Hi h.b.mellow​ 🙂

You probably have to put in the serial number from the box.

If that also doesn't work, reach out to support via email, chat or WhatsApp here:

Get Support

or by sending a ÜM MetaStoreHelp​ here in the forum.

Click on their name, then click the "message" button.

hbmellowAuthor
New Participant
October 23, 2025

Thank you so much, for your reply, I’ve managed to get a ticket filled out 🙏

Choleni
Honored Contributor
October 23, 2025

Glad I could help🙂