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luc1D1253
New Participant
December 14, 2025
Question

Left controller will no longer pair 3s

Hey there! My daughter and I both have the quest 3s. The issue is with the left controller on her 3s randomly quit working and won’t pair.  Luckily I was able to pair my controller to hers headset. But now I’m down a controller 😞and can’t play with her anymore. This happened about 2 months after purchase. As @GhostBonezQuest pro controller failing to pair​  said, I too have tried all the troubleshooting possible and to no avail, it won’t connect to either headset. Any help would be greatly appreciated!

3 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
December 14, 2025

Hello there, thank you for posting on our forum.

 

We understand you are having some issues with your controller not pairing correctly with your Meta Quest 3S headset. We would first recommend Removing any unsupported third-party accessories that may affect power, battery fit, or controller detection. For example, rechargeable grips, controller covers, etc. Secondly, please make sure you replace the controller battery with a fresh one.

 

Additionally if the light on your is flashing in an SOS pattern, please check out the handy help article linked here for further assistance. 

 

We hope these steps have helped and you are able to play with your daughter once again. If you are still having issues however, please follow the steps outlined below to contact us privately, so we can provide more tailored troubleshooting for your issue. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

 

Next, click "Send a Message" to privately message us!

 

Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
luc1D1253Author
New Participant
February 19, 2026

Hello again! So I’ve recently tried again all the troubleshooting and suggestions. The light on the controller won’t even come on at all. Even with a brand new battery, it seems like I have absolutely to power going to the controller 😓

Choleni
Choleni
Honored Contributor
February 19, 2026

Hi luc1D1253​ 🙂

I assume you still have warranty? If there's no power at all, the controller may need to be replaced.

You can contact support via email, chat or WhatsApp HERE 

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