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New Participant
August 21, 2025
Question

Left controller wont pair

Left controller wont pair no lights showing tried pairing on both app and headset tried factory reset still nothing less then a year old head set

    2 replies

    Choleni
    Honored Contributor
    August 21, 2025

    Hi stich-potato-cat​ πŸ™‚

    Even though you didn't mention it in your troubleshooting, I'm just assuming you've tried a new battery.

    The headset is still under warranty. If you can't get the controller to work, contact support to have it replaced.

    Get support | Meta Store

     

    MetaStoreHelp
    Community Manager
    August 22, 2025

    Hi there,

     

    Thanks for posting into our forum. We see you're having problems with your left controller not pairing to your device even after a factory reset, and we'd like to take a look into this! Please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Thanks!

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