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New Participant
October 29, 2025
Question

Link not working

Since update V81 my link cable has stopped working, I have tried uninstalling and reinstalling the app, run all updates since last week, updated drivers, enabled access to the BETA, gone to device manager and disabled power saving on the ports. again uninstalled and reinstalled the app. i am still unable to run link with my PC

9 replies

MetaStoreHelp
Community Manager
October 29, 2025

Hi there markriosvinas, thank you for your post.

 

Could you please confirm your system Specs? Please ensure that they meet the minimum requirements.

 

We hope to hear from you soon!

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MetaStoreHelp
Community Manager
October 30, 2025

Hi there markriosvinas,

 

We just wanted to check in with you and inquire if you are still experiencing issues linking your Meta Quest headset with your PC. If so, then please advise if your PC meets the minimum system requirements.

 

Looking forward to hearing from you and getting you back experiencing the Metaverse using PCVR! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Participant
October 30, 2025

still experiencing the issues i am unable to utilise pcvr via link cable

MetaStoreHelp
Community Manager
October 30, 2025

Thank you so much for letting us know that you're still experiencing issues using Meta Quest Link with a cable since the latest update. We'd be more than happy to investigate this further.

 

Could you please reach out to us via private message so we can look into this with you? To do so, select our name to visit our profile page, or click here. Then, click "Send a Message" to contact us privately. Please note that you must be signed into the community to send a private message.

 

We're eager to hear from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Participant
November 2, 2025

I think i am having the same issue? Windows can see it connect to my system but Link cant. Spent two days troubleshooting, and no avail. Even went as far as replacing my headset and that didnt work either. Tried 3 different cables, different ports. Nothing worked,. So is it a Software issue?

MetaStoreHelp
Community Manager
November 3, 2025

Hi there VictorNoLegzzz,

 

We see that you are also experiencing  issues using the Meta Quest Link app, so that we can look into this with you could you please send us a private message.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Looking forward to hearing from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Choleni
Honored Contributor
November 4, 2025