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New Participant
November 7, 2025
Question

Logging into a new account on meta quest 3

My instagram account got banned for no reason last night and my meta quest 3 was connected using that account and when i tried using my vr today it wouldnt work so I tried logging in with a new account. After creating the new account I went to the http://www.meta.com/device page to log into my new account and everything was going fine until i got up to the part where I had to enter the code shown on my vr which is the 6 Digit one and I was met with a invalid code message and it wouldnt let me log in. Yes I tried doing the whole process over and over 3 times but no it didnt work each and everytime. Somebody please help me.

    4 replies

    MetaStoreHelp
    Community Manager
    November 7, 2025

    Hi emirghz, 

    We came across your post and wanted to offer some assistance, here is a guide that should help you get logged into your Meta Quest 3 with your new account. 

     

    If you run into any difficulties doing so, feel free to give us a private message and we can look into this further for you. 

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    New Participant
    November 9, 2025

    I have the same problem 

    steve40
    Honored Contributor
    November 10, 2025

    Have you tried logging in to Meta Account Centre (either via the web or the Meta Horizon app on your phone) and unlinking your Instagram account?

    New Participant
    November 12, 2025

    My instagram was banned so I couldn’t