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EdgySeaOtter5868
New Participant
June 7, 2025
Solved

Meta quest phone app issue

So my brother gave me his meta quest 2 headset yesterday and i tried pairing the headset to my phone but when i got to the choose what headset to pair.. it wouldn't let me scroll down to click on the headset i have. i uninstalled the app and cleared the cache but no luck. so i decided to try and do it by my computer and plugged in my usb C to a usb port on my computer and into the headset but no luck.
i have no idea what to do since this is my first headset of any kind of VR and ive been desperately trying to get it paired so i can experience VR for the first time

 

can anyone possibly offer some kind of assistance?

    EdgySeaOtter5868Answer
    New Participant
    June 7, 2025

    Okay so im basically stupid, i had my location turned off on my phone and decided to turn it on which gave me access to the app and now have it connected

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    2 replies

    Anonymous
    June 7, 2025

    EdgySeaOtter5868 try a different device either iOS or android, tablet or iPad. There are also older versions of the android app available on the web.

    EdgySeaOtter5868AuthorAnswer
    New Participant
    June 7, 2025

    Okay so im basically stupid, i had my location turned off on my phone and decided to turn it on which gave me access to the app and now have it connected

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