Skip to main content
New Participant
July 25, 2025
Question

My controller won't pair

I fixed the ribbon in my controller  and now it won't pair

    1 reply

    MetaStoreHelp
    Community Manager
    July 25, 2025

    Hi there!

     

    We see that you could use some help pairing your controllers again, and we'd be happy to help.

     

    First we would like to ask some more questions so we can get a better understanding of the problem.

     

    • Are you experiencing this issue with both controllers?
    • Are you using the controller(s) with a Quest Pro, Quest 3, or Quest 2 headset?
    • Are you using any third-party accessories on your controllers?
    • What troubleshooting steps have you already tried?
    • Can you see any lights on your controller that are on (blinking or solid)?

    We will be awaiting your reply!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!