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GamerRazvan69
New Participant
December 24, 2025
Question

My Quest 2 stuck after account deletion and i like need manual unlink needed

Guys My Meta Quest 2 is stuck on the setup screen after a factory reset. The headset was previously linked to a Meta account that I deleted. And i cannot pair the headset to my main Meta account. And like the meta website were u originally are suppost to look for an issue is just not helping me at all And like I need the headset manually unlinked from the deleted Meta account

Can someone like help with this issue please

4 replies

babygurl65
New Participant
December 24, 2025

back out of the setup screen then go to your phone or computer that has the meta app and turn on Bluetooth you should see the same number in headset and on phone or computer then you be able to get back in after the pairing process

GamerRazvan69Author
New Participant
December 25, 2025

It doent work i try reinstalling the app and it says allow your permisions and i did and i cant press continue

Choleni
Choleni
Honored Contributor
December 25, 2025

Hi GamerRazvan69​ 🙂

Reach out to support via email, chat or WhatsApp HERE

Maybe they can help if a headset is still linked to an account that does not exist anymore.

Good luck🤞

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