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No audio when using Oculus Link

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I have no audio on my Quest headset when using Oculus Link. These are all the things I have tried to resolve the issue:

Reboot PC and/or Quest and plugged things back in in many different orders.
Restarted the Oculus service.
Tried different USB ports.
Tried different USB cables.
Tried both an active and a passive extender.
Tried throwing a USB 3 hub into the mix just because, both as the first part of the chain and as the second part.
Tried with headphones plugged into the Quest and with them removed.
Tried toggling all the options related to sound that I could find within the software (Devices > Quest and Touch, all those sound options).
Repaired / reinstalled Oculus software.
Uninstalled Virtual Desktop Streamer app and its audio driver.
Changed my desktop speakers from 5.1 to stereo.
Attempted setting every single audio output device as default in Windows.
Plugged in my CV1, went through the setup, and then tried piping audio through the Oculus Rift Headphones audio output adapter.
Reinstalled oculus-driver.exe.
Opened a ticket with Oculus Support (they told me they won't support beta software, lol)

Is there anybody with the same issue who found a solution? Or at this point is my only bet to wait a year until it stops being beta and Oculus Support actually tries to help?

EDIT: I finally got it working after uninstalling the NVIDIA HD Audio driver.

On your keyboard, press Win+X > Select "Device Manager"
Open up the "Sound, video and game controllers" node.
Right click the NVIDIA High Definition Audio driver and choose "Uninstall device".

This topic has been closed for replies.

TheLegend271265668Answer

Honored Contributor

Hey everyone! It looks like this thread is still getting some traffic from the occasional user, so I'm going to go ahead and lock it. This looks like an issue that was present in the early days—dating back to V13. To avoid floating old threads with outdated information, I highly recommend creating a new thread detailing the new issue, so that our teams can monitor new emerging issues caused by recent releases—or other leading causes. I also recommend taking a look with the native search function to find a more recent existing thread with the same issue.

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably

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A

Anonymous

Double post.

A

Anonymous

Btw my sidenote above was related to the reddit fix posted by "lenne0815" a few posts back, just FYI.

D

DrDubya

Inspiring

raron said:

My issue was that the Headphones (subtext "Oculus Virtual Audio Device") somehow had been disabled. On Windows 10 it's reachable under "Sound Settings" (right-click on loudspeaker icon in system tray works), then click "Sound Control Panel" from the right-hand side under "Related settings".

OMG THAAAANK YOOOOOOUUUU WOW has been bugging me for months. Windows is so bad so many little problems really do hate it but what we gonna do.

C

Catnggamer

New Participant

I solved the issue. Goto Control Pannel > Sound > Oculus Virtual Audio Device > Proporties
Then at the bottom set Device Usage to Enabled

C

CubbyTeeth

New Participant

I just had the same problem on Windows 10 and this is how I fixed it.

1) Right-click on your audio icon in the notification area of your taskbar
2) Open Volume Mixer
3) In the Volume Mixer, in the device column, click on the device icon (mine said something like Oculus Headphones)
4) In the properties panel, at the bottom next to "Device usage" select "Don't use this device (disable)"

G

Gmanluigi

New Participant

Nalin said:

I have no audio on my Quest headset when using Oculus Link. These are all the things I have tried to resolve the issue:
Reboot PC and/or Quest and plugged things back in in many different orders.
Restarted the Oculus service.
Tried different USB ports.
Tried different USB cables.
Tried both an active and a passive extender.
Tried throwing a USB 3 hub into the mix just because, both as the first part of the chain and as the second part.
Tried with headphones plugged into the Quest and with them removed.
Tried toggling all the options related to sound that I could find within the software (Devices > Quest and Touch, all those sound options).
Repaired / reinstalled Oculus software.
Uninstalled Virtual Desktop Streamer app and its audio driver.
Changed my desktop speakers from 5.1 to stereo.
Attempted setting every single audio output device as default in Windows.
Plugged in my CV1, went through the setup, and then tried piping audio through the Oculus Rift Headphones audio output adapter.
Reinstalled oculus-driver.exe.
Opened a ticket with Oculus Support (they told me they won't support beta software, lol)
Is there anybody with the same issue who found a solution? Or at this point is my only bet to wait a year until it stops being beta and Oculus Support actually tries to help?
EDIT: I finally got it working after uninstalling the NVIDIA HD Audio driver.
On your keyboard, press Win+X > Select "Device Manager"
Open up the "Sound, video and game controllers" node.
Right click the NVIDIA High Definition Audio driver and choose "Uninstall device".

Uhm, what if there is no NVIDIA High Definition Audio driver to uninstall? cause I don't have one when I check.

A

Anonymous

Gmanluigi said:

Uhm, what if there is no NVIDIA High Definition Audio driver to uninstall? cause I don't have one when I check.

You might need to right-click somewhere in Sound Control Panel and select "Show Disabled Devices" or "Show Disconnected Devices". (Right-click speaker icon works, select Sound, then click on "Sound Control Panel" from the right-hand side list under "Related Settings").

U

UberZoid

New Participant

I ran into the same/similar issue on my quest 2. I couldn't change my playback source to the Oculus Virtual Audio Device because it wasn't listed.

In Windows, sometimes the Oculus Virtual Audio Device can get disabled (likely due to using virtual desktop streamer or something) and not show up in the output source list to choose from. In which case, do the following in windows:

* Open Sound Settings then Sound Control Panel

* You should see the disabled Oculus Virtual Audio device. Enable it.

* Go back to Sound Settings and it should now be visible in the output source list and you can choose it.

Hopefully, that'll help any lost souls who stumble on this post as I did.

M

MaDGyrus

New Participant

Even though I found this post after doing some troubleshooting myself and finally resolving in, the method described above works. I had Virtual desktop installed and Oculus was disabled. Enabling Oculus Virtual Audio device solved the issue. Thanks to all contributors and the community. As usual, the most useful information is provided by the community and not by the company reps.

T

THESHLURPER

New Participant

Would it work the same if I uninstall the Amd high definition audio drive since that one shows up instead.

T

Traviscurlyhair

New Participant

You need to device manager and disable the oculus headphones or mic then enable it again and it should work

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