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Question

No sound when casting to any device - Quest 3

20 replies
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I don't get any sound when casting regardless of which device I cast to. TV, PC, or mobile app, all the same. Actually, I do hear sound when casting to the mobile app, but I can't get the sound to play through a connected speaker (bluetooth or otherwise), so it doesn't really matter. When casting to PC on oculus.com/casting, there's no sound at all. AirPlay to TV is the same.

MetaStoreHelp

Community Manager

Hey there! We noticed you've run into a challenge with no sound coming through when casting to TVs, PCs, and the mobile app when it's using a Bluetooth or other speakers. We know audio is important to the overall experience. We have a few questions on this. Are you casting through your phone to a third device? (IE to your phone, then to the TV/PC) or trying to cast directly to the device via a tool like chrome cast?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

T

Tommygunn07

New Participant

I have the same issue. I have casted to my iPad have casted to my Samsung ultra and I cannot hear audio specifically my voice usually I can hear background sounds like when you enter a world or whatever I've unclicked mute on my watch thing virtually and even in the settings by the clock I cannot get sound no matter what I do when I tried to cast to my television I only heard background sound no video I mean this thing is a disaster

MetaStoreHelp

Community Manager

Hey again. We're reaching back out to see if you've managed to get your sound working with your casting. If you still need assistance, please let us know if you're casting from your phone to a third device or if you're casting directly to a device.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

B

BigTanuki64Author

New Participant

Yes, I'm casting to a third device, like this: Quest 3 -> iPhone -> screen mirror/airplay to TV.

MetaStoreHelp

Community Manager

Thank you for the clarification. Let's get this ball rolling so you can get to casting! Are you able to cast directly to the TV or PC? While not directly stated in our Casting and Troubleshooting articles, the set up only involves 2 devices. The Meta Quest and the device being casted to. Chromecast and oculus.com/casting are the only casting options listed. Can we give these a shot going directly to a device? Please let us know if these work for you of if you require additional help.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

RoLLeROQ2

New Participant

Hi all! Hope no necroposting... I'm having the same issue. When sharing my Quest 3 to PC and the to TV via HDMI I have no sound. I want to record a minivideo for a friends. And It seems that the topic is still open.

Thank you very much!

MetaStoreHelp

Community Manager

Hey RoLLeR_OQ2, we're just dropping in to see if we can provide further assistance to this Casting matter. We understand how important it is to be able to enjoy all the features of the Quest headset, and we would like to do everything we can to get the audio back working. With that being said, please verify the following information:

Have you attempted to Cast with another phone
Try Casting from another app (Netflix, Spotify, YouTube)
Ensure all 3 devices are on the exact same network. (ex. If the router has a 5GHZ and 2GHZ channel, all the devices must be on the same channel)

We've seen these steps help people out in the past with the same issue you're having. We're hoping that they will do the same for you.

However, if you're still having trouble after trying those steps, please don't hesitate to reach back out and let us know. We'll also be here if you have any other questions or concerns. Have legendary rest of your day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

RoLLeROQ2

New Participant

Hi! Sorry for my absence... My work absorbs many hours and I don't have time...

No, I didn't attempted to cast to my phone, only to my PC.
Casted many apps. No sound.
I'm going right now to test to connect to my phone and my tv...

Phone and Quest 3 are connected via Wifi to the same network, and tv via ethernet.

Sorry for my bad english. And thanks for the help!

A

adagiorustico

New Participant

Hi, I'm having the same issue: Casting from headset to Meta Quest app on my Pixel 6 Pro, then trying to relay that to Twitch by letting Twitch capture and stream the Meta Quest app.

Casting from the headset to the Quest app works fine, but the audio plays on the phone channel, not on the media channel. This was confirmed by adjusting the Android volume setting while casting: Two volume sliders appear, one for media "🎵" and one for phone "📞"; the cast volume is controlled by the phone slider, not the media slider.

Most phone games emit their game audio to the media channel, and that's what Twitch captures. Streaming apps avoid capturing the phone channel, as it is used by real calls and has privacy implications. The Meta Quest app should align with this and play its audio on the media channel.

MetaStoreHelp

Community Manager

Hi adagiorustico. Thanks for reaching out about assistance with your audio experience. We would like to let you know that if you're using the Twitch mobile application to mirror your cast game, it's highly possible the audio is not being captured. You may need to use a streaming application that will capture both audio and video. If you still have further questions or issues, please let us know. Thanks.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

P

ProudDoggoYT

New Participant

I literally just gotten my meta 3s Same problem with this user on the top of the page I can't hear sound through my phone when I cast but I can hear through my pc Is it bug or something bc my meta 2 my old vr which is meta 2 I can hear sound I just upgraded to 3s please let me know sooner or later

L

LatteMachino

New Participant

im having this issue as well. it looks like i can screen cast youtube and other things to my roku tv with no problem, but when i try screen casting through meta app, there's no sound. it looks like the main issue why there no sound coming through the tv is because meta app itself couldn't screen cast the sound???

J

JohnnyGPulseJet

Participant

I'm seeing the same thing and never seen audio cast although video casts fine.

Can someone from Meta just confirm that casting is support to support audio? My connection....

Meta Quest (Beatsaber) select "Cast" -> MacBook Pro M2 Max, Chrome Browser

The video comes through great but no audio. Should I expect audio?

D

DedZedOffishial

New Participant

Hey I've also received this issue, i've tried phone and laptop with no audio, i normally stream using the meta app on laptop and casting it that way - updated | Wifi has been secured and checked | it normally does work since of my previous streams and it stopped last week i just tried today with no luck

I

itzAPRiL

New Participant

Turn the Bluetooth off on your quest and sound should be casted. 👍

S

soramotto

New Participant

Having this issue as well. And if some Meta rep replies to this with some generic reply I might actually throw a fit lmao answer the question