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DrSohrabi2
New Participant
July 18, 2025
Question

Not generating code switching account on headset

Hi dears

when i added new account to my headset sucessfully, there is appearing “switch account message” but as I click on it says “cannot create code” or “ somethinh went wrong”. This is while I have logged in at my desktop horizon world efitir and meta app on my phone. What shall I do to resolve the mentioned problem? 
Regards,

    1 reply

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    July 18, 2025

    Hi there Dr.Sohrabi2, thank you for your post.

     

    Given that this is an account related issue, we will need for you to send us a private message in order to review this further. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! 

     

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