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user940116323888245
New Participant
September 25, 2025
Question

oculus link

when I hook up my quest 3 to my compatible pc with a cord that works and I go to link it then I press launch, and it just gets stuck in the loading screen for link in my vr and it has not worked for a while 

1 reply

MetaStoreHelp
MetaStoreHelp
Community Manager
September 25, 2025

Hey user_940116323888245,

 

We are sad to hear you are stuck on the link loading screen. We have a couple of troubleshooting steps to try and help you out.

 

Firstly please hard Reboot the headset

  • Hold down the power button and volume down button for 30 seconds until you hear the boot-up sound

If the boot-up sound is not heard:

  • Hold the power and volume (-) button down simultaneously until the boot screen loads on your headset.
  • Use the volume buttons on your headset to highlight "Boot Device" and press the power button.
  • Use the volume buttons on your headset to highlight Yes and press the power button.

We want to ensure your device has the most up to date software also, to do this please use our software update tool which will ensure you are getting the full update without any corrupted files.

 

If the issue continues, we’re just a message away. Reach out to our Quest Support Team and we’ll help you to find a resolution.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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