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Sico7
New Participant
April 29, 2021
Solved

oculus virtual audio device missing

So I used oculus link with the cable and had perfectly fine audio 1 week ish ago. Well today there is no audio coming from the headset. My PC had no clue there is audio capability in the device. I do not mean the audio is disabled. I checked the disabled devices and it is not there. I re-installed everything. Forgot the quest 2 and found it again. And there is still no "oculus virtual audio device" When there was a week earlier. All I want is for my PC to find it again. 

 

 

 

The "Learn more" Button brought me here and I do not see others with this issue. So Oculus software knows there is an issue, it just isn't helping me fix it. 

    JemEyeAnswer
    New Participant
    April 2, 2022

    do this c:\Program Files\Oculus\Support\oculus-drivers\oculus-driver.exe

    View in thread

    20 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    May 2, 2021

    Hi Sico7  if you haven't already, please open a support ticket with us here as well as the log files from your system and we will be happy to assist you. Thanks!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Remite
    New Participant
    May 2, 2021

    Go to Windows Control Panel > Hardware and Sound > Sound settings. Then right click > show deactivated devices and activate Oculus Virtual Audio.

      Anonymous
      January 9, 2022

      I have the same issue and the device isn't showing up even under disabled devices/

      Bruh878
      Bruh878
      New Participant
      January 11, 2022

      Try to re-install oculus app, if that doesn't work you could try to activate it through the sound settings.

      JemEyeAnswer
      New Participant
      April 2, 2022

      do this c:\Program Files\Oculus\Support\oculus-drivers\oculus-driver.exe

        watah
        New Participant
        October 7, 2022

        This worked for me 10-7-22 windows 11 build

        VMezu
        New Participant
        May 4, 2022

        i have the same problem, have you fixed it? i need info on how to fix it again

         

        Rumple42069
        New Participant
        October 1, 2022

        thank you

         

        FreddyVRTiktok
        New Participant
        August 12, 2022

        To Reinstall your drivers, go to Oculus-drivers.exe. on  In your Oculus Support folder in file manager.

          Sico7Author
          New Participant
          August 12, 2022

          Thanks, but actually within the Lary 2 months the oculous software has added a toggle to just turn off speakers and mics. This is much better than what I had to do, which was uninstall drivers and reinstall drivers prior and after every time I used the quest.

          Sico7Author
          New Participant
          August 12, 2022

          Within the Last 2 months the oculous software has added a toggle to just turn off speakers and mics. This is much better than what I had to do, which was uninstall drivers and reinstall drivers prior and after every time I used the quest.

           

           

           

          If anyone else has mic problems after using quest it is a windows issue. Windows sets the default microphone to quest in both windows settings and game bar. So if you set it back to your real mic in windows not all games will follow this setting. So check game bar if you have mic issues. Halo for example. Has this issue, when in game hit wind+g to enter game bar settings. On the left hand side of the ui there should be a window for audio. Switch the audio to inputs and select your real mic there. 

            davidku8
            Participant
            October 21, 2023

            Exact same thing happened to me too and still can't find a solution for this, which sucks. 

            MetaStoreHelp
            MetaStoreHelp
            Community Manager
            November 1, 2023

            Hi there david.ku.8, having no audio to hear is never fun. We understand how important it is for you to be able to hear when in the amazing world of VR, and we want to help you all that we can on this matter!

             

            Make sure that your software is up to date and that the volume is not muted on the device and computer. Next, check the audio input and output sources for both your headset and on your PC.

            To check the audio input and output for your Meta Quest:

             

            1. Open the desktop app on your computer.
            2. Click Devices in the left side menu and then select your device.
            3. Below Audio Output in VR, make sure your Meta Quest is selected.

             

            To check the audio input and output for your PC:

             

            1. Click the Speaker icon in the task bar in the bottom-right part of your screen.
            2. Click the ^ arrow to open a list of audio devices connected to your computer.
            3. Check that your audio and mic are both set to Oculus Virtual Audio Device.

             

            Additionally, if you are using any third party VR software on your PC, make sure that Oculus Virtual Audio Device is set as your audio input and output source there as well.

             

            You can also check out this solution other said worked for them: https://communityforums.atmeta.com/t5/Get-Help/oculus-virtual-audio-device-missing/m-p/955621/highlight/true#M137148

             

            Let us know if this helps!

            If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
            DuxDrystanus314159
            New Participant
            October 5, 2024

            I have the same problem. There is no Oculus Virtual Audio Device showing in Windows and it is not in hidden or disabled audio devices. 

            Within the link app, if I click on devices, there is no option called Audio Output in VR. There's no settings I can change and there is no audio toggle option mentioned by others. 

            DuxDrystanus314159
            New Participant
            October 5, 2024

            The wrong post has been marked as the solution for this.  The post by JemEye is the correct one. 

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