Skip to main content
Coregunk
New Participant
August 25, 2025
Question

Organization device

I recently received a meta quest 2 from someone using it through their school and keep getting told to connect through the account given by the organization even after factory reset. Is there any fix to this?

    1 reply

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    August 27, 2025

    Hey Coregunk, 


    Thank you for bringing this issue to our attention - we would be more than happy to take a closer look into this for you. 
     

    To do so, we will require some information we wouldn't want you to post in a public space, so please send us a private message.

    Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.

    We look forward to hearing from you! 

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Terms & ConditionsAccessibility statement